FLYING CAR AI / CONTACT

Contact support

Need help with an order?

Contact support through the contact details shown on your Stripe receipt. We do not currently publish a separate support email address here.

Include your order ID, the issue and the order’s current status. Do not send full card details or post your private order link publicly. If you have not completed payment and have no receipt, a public pre-purchase contact channel is not currently available.

Check your private order first

Your private page shows payment, generation, download and verified refund status. Return via My orders on the same device, or use your saved complete private link. Email recovery is unavailable. The site cannot reliably recover a lost link after device storage is cleared.

Waiting or failed generation

Generation time varies. Do not create another paid order to resolve a pending result. A confirmed technical failure enters the refund process; a refund-pending state is not proof your bank has received funds. Read the refund policy.

Completed videos expire 7 days after successful completion. Download promptly: support cannot restore expired or deleted media.